Kraken said customers were facing withdrawal delays after the exchange identified the cause of the issue but did not provide a timeline for restoring normal service. The disruption came alongside a second same-day outage and ongoing deposit suspensions across more than 20 blockchain networks.

According to Kraken’s customer notice and status information, the exchange has identified the cause of the withdrawal delays, but it has not disclosed the nature of the issue or when full functionality will return. That leaves users without a firm estimate for when withdrawals will normalize.

The incident was not isolated to a single service interruption. Kraken also experienced delays in account balance historical data earlier the same day, marking a second outage within hours. Based on the available information, Kraken has not said whether the two disruptions share the same cause.

Separately, the exchange has suspended deposits on more than 20 blockchain networks since September 4. The networks mentioned include Cosmos and Celestia. No restoration timeline has been provided for those deposit services either, making it unclear whether the network suspensions are directly tied to the current withdrawal delays or reflect a broader operational issue.

Kraken’s status page showed that 23 of its 725 funding services were in a degraded state. The exchange has not publicly detailed which services account for the current withdrawal delays, whether any assets face longer restrictions than others, or whether additional service changes are still possible as remediation continues.

Why It Matters

Operational disruptions at a major centralized exchange matter because they affect one of the market’s most basic functions: moving assets in and out of the platform. Even without evidence of a security incident, unresolved withdrawal and deposit issues can restrict user access, complicate transfers between venues, and raise short-term concerns around settlement reliability.

The episode also highlights how exchange incidents can extend beyond a single token or network. When multiple funding services degrade at once, the impact can spread across several blockchain ecosystems and user workflows, making status transparency and timely technical updates as important as the eventual fix.